These are plain-language interim terms while our formal Terms of Use are finalised with legal review.
Flowey is a preparation tool provided to you through your migration agency. It helps you assemble your visa application. It does not provide immigration assistance or advice, does not lodge applications, and does not decide anything. A registered migration agent at your agency reviews every application and gives the advice.
Feedback, examples, document sorting and translations produced by AI are drafts to help you prepare. They may contain mistakes, they are not immigration advice, and they are always subject to your agent's review. The English text of your answers is the official version.
Provide true and accurate information, upload only your own genuine documents, and keep your sign-in details private. Do not upload files that are not documents (the platform also blocks these).
No one can guarantee a visa outcome, and nothing in Flowey should be read as doing so. Decisions rest with the Department of Home Affairs.